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95/5, Bharathiyar Rd, P N Palayam


Sunday to Monday

24 Hours

Privacy Policy

Rpk Travels respects the privacy rights of our online visitors and recognize the importance of protecting visitors personal information. We have adopted a Privacy Policy that guides how we collect, store, and use the information that you provide with us.

The following information is provided by Rpk Travels to enable our online visitors to be fully informed of our Privacy Policies. By visiting, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

This Privacy Policy applies to websites maintained by other companies or organizations from which we link. However, this Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and Rpk Travels is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

What type of personal information do we collect from you and how?

Rpk Travels collects personal information in several ways when you make a booking or register for a service offered by Rpk Travels. By registering, you are consenting to the collection of your personal data. If you book a journey with us, we need to hold personal information including your name, email address, phone numbers, pickup address, destination address and credit/debit card billing addresses so that we can process and fulfill your booking. Saved card details will never be shared with third parties and will only be used to process your order, using our Payment Service Provider's systems.

We may also obtain information as a result of authentication or identity checks. We will ask for your telephone number. Only required personal information is given the PHO (Private Hire Operator) in order to fulfill your booking.

What about cookies?

Our site uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future.

There are three types of cookies

Website functionality cookiesThese cookies enable you to browse the website and use our features such as using a registered account and booking journeys.

Website analytics cookiesWe use these cookies to measure and analyze how our customers use the website. This allows us to continuously improve our website and your booking experience.

Customer preference cookiesWhen browsing, the website will remember preferences you make (for example remembering your login, language or location). This makes your browsing experience simpler, easier and more personal to you.

By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at Please note that by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our site.

How this information may be used, including anyone it might be shared with

Rpk Travels may use your personal information for the processing of orders, payments, to manage your account and to provide you with a personalized booking experience. We will also share your [name, telephone number and pick up location] with the third party cab operators who will fulfill your booking. Personal information that you provide may be disclosed to a fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We do collate information about site traffic, bookings and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

From time to time Rpk Travels may employ third party business partners to collect personal information or to undertake marketing activities on Rpk Travels's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by Rpk Travels to comply fully with the Rpk Travels Privacy Policy.

Marketing opt-in and opt-out provision

When you book, you will be given the option to opt-out of subscribing to our regular update service which may send you:

1. Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.

2. On occasion, direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Rpk Travels.

How you can access and, if necessary, change the personal information Rpk Travels maintains

If for any reason you are concerned that the personal information held by Rpk Travels is not correct, please use the Contact Us of our website, stating your email that has been used in your booking or in your registered Account. Information may be changed online by registered users within Account Details. You can change or delete saved credit/debit card details each time you make a purchase.

Safeguarding your personally identifiable information

We will take reasonable steps to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you make a booking or access your account information, we use Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us, to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information.

Where and how to ask questions or file complaints

If you require further information about our Privacy Policy, please go to the Contact Us section of the website, or email us directly atĀ